GDPR – What Is It And How Will It Affect Your Business?

The General Data Protection Regulation (GDPR) is an EU regulation that comes into force in May 2018. It’s designed to give EU citizens greater control over how their data is used and foster increased trust in the digital economy.

You might think that since the UK is in the process of leaving the EU this is something you don’t need to worry about. However, GDPR is designed to protect data relating to EU citizens wherever it’s stored and processed, so even businesses outside the EU are going to have to comply with its rules.

GDPR will affect any business, including those in the print and packaging industries that hold personal data relating to individuals. It applies to data controllers (those who decide how and why the data is used) and to data processors (those actually handling the data). A controller, therefore, could be anyone from Facebook to government bodies and charities through to smaller companies. A processor could be an IT services company, or a print supplier using data to create personalised documents or mailing labels.

What will it mean?

Once GDPR is in force, controllers will need to ensure that data processing is transparent, lawful and used for a specific purpose. If, after that purpose is complete, the data is no longer required it must be deleted. Information used to print one-off mailings, for example, will need to be discarded after it’s been used.

The ‘lawful’ aspect of this is important. Processing can be lawful if consent has been given by the subject to their data being used. It can also be useful if it’s to comply with some form of legal obligation or contract, or to protect the subject’s interests. Processing can also be lawful if it’s in the public interest, or in the interest of the controller in the case of an issue such as fraud prevention.

Active consent

Key for businesses is that data controllers must obtain active consent from the subject. Current systems that assume consent but allow for a tick-box opt-out will no longer be acceptable. The data controller needs to keep a record of when and how consent was granted. Subjects must also be able to withdraw their consent whenever they wish, they also have a ‘right to be forgotten’ which means they can demand that their data is deleted if they’ve chosen to withdraw their consent.

The definition of personal data is similar to that under the current UK Data Protection Act, however, under GDPR it’s extended to include other items including online identifiers like IP addresses. It’s possible that anonymised data may be covered too, depending on how easy it is to trace back to the individual. Data must be stored in commonly used formats so that it can be transferred to another organisation if requested.

If you suffer a data breach that risks people’s personal data, under GDPR you must inform your data protection authority (the ICO in the UK) within 72 hours. Companies that are in breach of GDPR regulations can be hit with a fine of €20 million or four percent of their worldwide annual revenue, whichever is greater.

We strongly advise you to seek independent legal advice relating to GDPR.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. We have set up a working group and are  currently  ensuring that we are fully GDPR compliant by 25th May 2018. This involves a full review of our business and how we collect data and how it is managed. We will update our clients and candidates as we move closer to GDPR being implemented.

 

Smart and specific – your perfect CV covering letter

The perfect CV cover letter is just that – a letter. Adding a couple of paragraphs to the email you’re sending won’t hack it. According to CV Library 57% of UK employees think that a CV cover letter is essential. So what else do you need to know?

In this industry, smartness matters

People in the Print and Packaging industries care about how things are presented. So make sure your letter looks great – plenty of white space with smart formatting. There are lots of examples online, so choose a good one and copy it. Unfortunately, you don’t have much control over the Word settings that the recipient is using, so it’s a good idea to make a PDF of your letter once it’s ready.

Personalise it

Find out who you’re sending it to. Get their name and job title, and add these to the address. And when you’ve got their name, give them a quick Google, or look on LinkedIn, and see whether they’re the type who list their qualifications after their name. If they are, you get a gold star for adding them in your letter. There’s nothing like a bit of flattery to get you off on the right foot.

Say something about who you are

The point about the covering letter is to say things that aren’t obvious from the CV. Think about what kind of culture the company has and why your personality makes you a good fit.

Look at the company’s mission statement and values. If you share similar values and goals mention it in your letter. Give specific examples of what you have done that demonstrate that you will fit in with the company. Don’t just mention work related activities. Give examples of out of work activities that demonstrate a more rounded personality.

Be specific about the job

OK, so you’re actually hoping to get half a dozen applications out this weekend. Never write a standard letter that you reuse. As well as a specific name, you need to be really on the button about exactly which bit of the business you’re applying to. And pump it up a bit. So avoid “the packaging business has always been a key interest of mine” (yawn) but go for “I am passionate about packaging and the exciting developments in Packaging Ltd.’s innovative use of brand protection products.”

And say when you’re available but make it tactful. So if you’re currently between jobs, you’re “available to make an early start”.

Be positive

We often go looking for a new job because we’re fed up with the old one. This is a negative frame of mind that can easily come out in the way you express yourself. So, avoid any criticism of your current job and employer and concentrate on the positive step forward that the new job represents. You’re ready to take on greater responsibilities, move to a different part of the industry that you find fascinating.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1 

 

Top tips for hiring a great team

Hiring a team is easy, but hiring a great team is a little harder. This is because many hiring managers choose a group of similar people who clash with each other, or they fail to hire people with a wide range of completely different skills. This can affect the workflow and the mood in the office, and over time it can lead to employees quitting their jobs or creating challenges for other team members.

If you want to make sure that you hire a great team who work well together and get the job done, don’t worry. Here are some top tips to help you hire the perfect team.

Plan Your Recruitment Strategy

This is essential. You need to devise an in-depth plan with a comprehensive job description drawn up in collaboration with all stakeholders. It is important that everyone involved is bought into this process. Getting this input is essential so that you can identify the skills, experience and crucially the personal traits required to succeed in your organisation. You also need to identify the correct channels to identify where to source the ideal candidate from. Posting the role on your website and job boards is unlikely to deliver the desired result. Utilising social media channels (particularly LinkedIn) is now essential. For specialist roles and highly confidential positions consider using a specialist headhunter with in-depth market knowledge.

Devise a robust onboarding process

Once you have identified and secured the ideal candidate for your team it is critical that you start off on the right foot. The first 90 days particularly are critical to ensure that new employees feel that they have made the right decision.  You need to make sure that they are onboarded in a structured manner and crucially that they understand their role in the team and how the team can support them. Draw up a a structured plan that can be used when all new staff join which quickly gets them up to speed and makes them feel valued and integral to your success.

Focus On Creating A Positive Culture

Your team will need managers and leaders, and it is important that those tasked with leadership understand how to create a positive working culture since they will be responsible for implementing it.

Choose People Who Get Along

If you are hiring people who have to work in a team with each other, they obviously need to have great communication skills but they also need patience, diplomacy and sometimes a thick skin! Ideally avoid hiring people who are very insular and prefer to work alone as they may disrupt the balance in the team. Over time this can lead to resentment and increased attrition rates.

Look For Soft Skills

Many hiring managers focus on core competencies for their teams, such as IT skills, coding skills and other role-specific skills. Important as these may be, it is essential that you hire people who have strong soft skills, such as communication and goal setting skills. These people will help the team to gel together, and if issues do arise, they will invariably be instrumental in resolving them.

Compare

Clearly, you will need to hire new people for entry-level roles, but if you are hiring someone to fill a senior position in the team it is often best to make a comparison between external and internal candidates. This is because you can identify those who already fit in with the company values, and you know that they are passionate about the team. Benchmarking external candidates with those superstar employees will either validate you decision to hire externally or make you realise that you have the ideal candidate under your nose.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1 

 

Are you listening to your team? You really should be

One of the biggest misconceptions we have about communication is that listening is a passive activity. How many times have we heard someone say, or said ourselves, “I’ll come along to the meeting, but I’ll just listen”? We understand listening is an essential quality of leadership, but most of us don’t know how to listen effectively.

In a marketplace where there is a global war for talent, it’s crucial for organisations to have strong leadership. One of the biggest motivations for team members to resign is because they do not feel heard, appreciated or understood. Here are some of the biggest management blind spots when listening to staff and how to easily fix these issues.

Did you know?

When someone is talking with you face to face about their attitudes or emotions, research shows the most dominant form of communication is non-verbal. Words account for 7%, tone of voice 38% and body language a whopping 55%. While we may consider discussing attitudes or emotions to fall outside of mainstream professional communication, the reality is most one-on-one chats instigated by staff indicate attitude or emotion at the core of what they are saying. Feelings of being overwhelmed are extremely common.

It’s the same, but different

On the surface, nothing much has changed about professional hierarchy structure. Much, however, has changed beneath the surface. Dissatisfied, frustrated employees cite not being heard as a major motivator to look for a new job. Companies need leaders to recognise the importance of caring for their team in order that the business may flourish and succeed. The powerful act of listening transforms workplace culture, creating a harmonious environment, greater respect between team members, increased productivity and employees going above and beyond to deliver results. Focus is undiluted, office atmosphere is calmer, and there are fewer misunderstandings and errors. All because people feel heard.

Listening demands focus

Today’s lifestyle both in and out of the office is distracted, fragmented and dominated by technology. When you give an employee your full attention and time, they feel empowered. Give them the time and space they need to say what they need to say. Be careful not to interrupt or “help” them as they express themselves. Avoid the temptation to fix. Instead, give the person the opportunity and experience of being heard first and foremost. Just this simple act of listening to what someone has to say is effective and empowering. If you cannot contain yourself, don’t interrupt with a statement. Ask if you can offer suggestions.

Another positive way of reinforcing that you have heard what someone has said is asking questions to clarify what they are saying. Again, don’t interrupt, but wait for a pause. When the employee has finished speaking, let them know what you understand from what they have said, then ask if you have understood correctly.

Encourage your team to listen to each other

Listening means waiting before adding any thoughts to what is being said. Take this learning to your team and encourage them to listen to each other. As always lead by example. Creating authentic working relationships built on trust encourages loyalty – we could all do with more of that. Make listening a priority and your team will thank you.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. We promise to listen to the issues you face in your business – hopefully we can help. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

 

How to improve your work productivity

Productivity is the place where smart planning meets concentrated effort. To some, this place is nirvana: a productivity paradise they have long heard of but do not expect to visit anytime soon. There’s too much to do. To others, productivity is a practical process available to all, provided that you’re prepared to chip in a bit of discipline and effort. We believe in the latter ethos. Productivity is a simple and straightforward process. We just need some coaxing to change our thinking as to how to eke out the best from ourselves at work.

Move!

You almost certainly know that sitting for most of the day damages your health. Research has proved that sitting for 8-10 hours every day without moving around in between causes heart attacks. What does this have to do with productivity we hear you ask? Your energy levels are reduced because you’re not moving around. If your energy levels dip, your concentration levels take a hit. If your concentration is impaired, your decision making isn’t what it could be. Productivity isn’t about how many hours you sit at your desk. Productivity is what you achieve without ruining your health.

Disconnect

In America alone 12.2 billion hours are collectively spent scrolling social media sites. The approximate cost of these diversions in productivity terms is approximately $650 billion per year (that’s about $4,452 per person).

Constantly switching between the task at hand to quickly check your social media feeds impairs your focus levels. While this may not affect you initially, you’ll discover its crippling effects when circumstances demand you focus for an extended period. Monitor your scrolling time. You’ll be happier, have more energy and will notice the world around you again. TV watching is another culprit. As they say, no empire was ever built watching TV. Discipline yourself to one show per evening, and notice how your concentration levels improve.

Think about what you want to achieve and look at how you are realistically going to achieve it. The temptation to escape by watching TV is real, we know, but the advantages and rewards when you resist the urge and get on with going for that swim, walk or catching up with some reading are remarkable.

Plan

Before you leave the office for the day, plan your tasks for tomorrow. Writing a to do list of what you want to get done focuses your mind. When you leave the office you are confident of what needs to be done when you return. Overnight your mind has some time to itself (because you’re not slumped in front of the TV) and, after a while, you’ll start having good ideas. You might find yourself doing some background reading or brainstorming on your commute to work.

You were right all along

Forget multi-tasking. Research has confirmed what our frayed nerves have been trying to tell us: we cannot complete multiple tasks simultaneously. The old rule of “one thing at a time” is back and we’re all more productive because of it.

The key to productivity is working smarter, not harder. You know what you need to do. Far from being a grind, being productive increases positivity, wellbeing and guarantees success. Go for it!

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

 

Ace that interview and get the job

You are impeccably dressed, well researched and rehearsed, on time and waiting in reception before you are called in to interview. You know what to do. This isn’t your first time. But still, you’re nervous. You want to make a great first impression. And, right there, your nerves have caught you in their butterfly spin. We’ve got some insider tips showing exactly what goes into making a great first impression to focus your thoughts the next time you are waiting in reception.

The power of a first impression

It’s a scientific fact that human beings make decisions about strangers in the blink of an eye. Literally. We spend the next three seconds completing our opinion, around our perception of personality and competence. Once that decision has been made it is nigh on impossible to change it. The psychological advantage of making a strong first impression is significant; if you later make a mistake, you are most likely given the benefit of the doubt. There’s not a lot we can do to change these facts. We are funny creatures.

What influences first impressions?

This is where you can make a difference. Consider that the bulk of our communication is non-verbal. While it’s important to prepare what we would like to say, our body language is far more influential than the words we choose.

Make sure your gestures and body movements are congruent with what you are saying. For example: don’t describe a challenging situation where you had to fire an employee while smiling. While you might smile out of nerves or a desire to please your interviewer, the strong message you send is confused. Likewise the classic example of avoiding eye contact. It’s considered a negative gesture. You might feel intimidated, which is reasonable at a job interview, however what you are communicating is weakness.

Keep your body language open and relaxed. Communicate that you’re prepared and ready for the interview: you want to engage. Your tone of voice is another powerful influence. One way to settle your tone is to take a few deep breaths, making sure you breathe right into your stomach. A classic mistake is keeping the breath in the chest area which means your shoulders are hunched up and your breath trapped. Breathe deeply and your register will drop from its nervous higher pitch, down to its natural tone. Your tone of voice delivers your message – make sure it’s in your voice. Remember there are two factors at play here: the words you use and the way in which your message is received. Focus on your delivery.

Make a connection

Be kind and courteous to everyone. Think about how difficult it is to interpret someone’s behaviour and message when they are distracted. Any good interviewer will ask the receptionist, security guard and anyone you may meet on the way to interview what their first impression of you was. Make a conscious decision to switch on the moment you leave home.

Give your nervous energy something to do. Enthusiasm generates confidence. Allow yourself to be enthusiastic, confident and happy. Allow? Yes. Nerves have a sneaky way of imprisoning us in slightly robotic behaviour. Be authentic, enthusiastic, humble and kind. Allow yourself to shine.

Athena Executive Search specialise in recruiting in the Print and Packaging sectors across Europe. For more advice on interview technique please get in touch. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

Counter offers – the truth

 

Most of us know the hard and fast rule: never accept a counter offer. We may also be aware of the statistic warning us that 80 percent of those who accept a counter offer will leave the company within six months. But do we understand why? We explore the simple truths waiting to be discovered beneath the thin veneer of flattery that is the counter offer.

The journey to leave

If your current employer is going to make a counter offer, it will be at the point at which you have been through the process of finding and committing to another job. It’s safe to say at this stage of your career that you understand the challenging questions that you must ask yourself in making a decision that works for you and your career. The process of deciding to leave an organisation is never straightforward, even when your circumstances seem black and white. Your journey to leave was peppered with pros and cons, and culminated in a clear understanding as to why a new job is the answer for you. You have explored every avenue to double and triple check that there is no way forward in your current role. You’ve done your homework and made your choice.

If only…

Receiving a counter offer can feel confusing. It may even feel flattering to receive an offer, often generous, and glowing praise to entice you to stay. Don’t be fooled. Be flattered, allow yourself that, but don’t be fooled. See the situation for what it is, not what you wish it could be. There is a crucial difference between these two trains of thought. One is grounded and pragmatic. The latter is a final attempt at fixing what you have already decided cannot be fixed.

Coulda, woulda, shoulda

The harsh truth is, any employer whose first response to your resignation is to throw money at the situation, is not looking after your best interests. It’s too little, too late. You may want to believe that they have your best interests at heart, in addition to the best interests of the company, but this is highly unlikely. Here’s why. Just as annual appraisal conversations shouldn’t hold any surprises for either party if you’re working properly together, a reactive counter offer highlights everything that isn’t working about your relationship with this company.

Play your cards

After careful consideration, you chose to leave. Why would an offer of money change your mind? The truth is, if you were unhappy with your remuneration package, or the hours you were working, or the length of your commute, or the monotony of your workload, you would have negotiated a better situation for yourself. You chose not to. You committed yourself elsewhere, and that process was hard work. You evaluated your situation carefully. You have found a better environment more suited to your needs. Do not be dazzled by offers of money at the eleventh hour. The underlying truth to a counter offer is that your current organisation is faced with having to replace you. And they don’t want to do that.

Leaving a company is a commitment to yourself and your career. Don’t give up: stay true to the decisions you have made and go for it.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

 

Why changing jobs is often your best option

The concept of successful careers on a single track over a dedicated 25 year period is now largely regarded as myth. Today’s primary rule for success is to step outside your comfort zone. If you want a purpose-driven and successful career in which you actively participate, you will need to know when to take a calculated risk. Let’s examine the reasons why changing your employer breeds professional success – if you know what you’re doing.

Think. Don’t panic.

We understand you’ll come across organisations which do not hire candidates with a track record of shorter term roles; some companies include tenures as long as two to three years in their hiring rules. Consider the cautious culture behind this policy. Is this a culture in which you believe you can flourish? This example of strategic thinking encourages you to take into account a company’s philosophy and personality and ask yourself: is it the right environment for you?

Tunnel vision be gone

Every committed employee, regardless as to their pay bracket, knows the feeling of disappearing inside an organisation’s world. It’s easy to lose sight of the rest of the industry as you settle into your company’s working environment. Try and keep an eye on what’s going on across the industry, particularly in leadership roles. When you change roles, you reconnect with your industry – and the global big picture.

Can they give you what you need?

In scouting for a new professional home, ask yourself what the company is doing. What’s their growth rate? It’s important – and healthy – to evaluate your potential employer. You want to be as certain as you can be that they can match your development needs as closely as possible. Changing roles encourages this style of leadership thinking: evaluating a challenge with clarity and asking important questions.

By continuing to explore your industry beyond your current working environment, you continue to develop and grow, all the while refining your leadership skills.

You’re worth it

The challenge of establishing your value with your employer is one that enriches all of us. For some, the process is a leap outside their comfort zone. Your ability to embrace the exploration of new horizons over potential professional stagnation will drive the career satisfaction you seek. In taking an active role in establishing your professional worth, you become ever more adept at negotiating value. This is a crucial skill for every successful leader to have at their disposal.

No guarantees

The contemporary workplace values skilled, experienced workers who think outside the box to keep pace with the ever-evolving digital landscape. The modern workplace is a vibrant, transitory environment focused on attracting talented team players. No employer today can guarantee you job security for life. Consider how you are going to remain – or even become – a relevant, dynamic and empowered voice in your industry.

In considering your position in the trajectory of your career, you’ll orientate yourself more accurately if you determine what you have contributed. Clarity and understanding around your contribution reveals a great deal about where you are going professionally. A role in which you are complacent and mechanically performing functions is a job. A role where you negotiate, strategise and challenge yourself is a career.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. Please get in touch if you are contemplating a career move or looking to recruit. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

10 Interview mistakes, avoiding them, and how to dazzle the interview panel

So your CV has fought its way to the top of the pile, and you have been selected for an interview. Congratulations – it is a tough job market out there. But after drinking the champagne and jumping around the room, it is time to get to work and prepare yourself. You will need to put in some work if you want to ace that interview.

  1. Be authentic. Trying to be anything else is exhausting and they will find out eventually anyway. Lying, or attempting to be something you really aren’t will result in a disconnect that will probably alienate your interviewers as well. Just don’t do it – it is too easy to do background checks.
  2. Refresh your memory about what the job is, and why you said you would be good at it. Think of examples where you have solved problems or added value in a situation that you can relate to the job you want.
  3. Preparation is everything, so do more research. If you want a position in the exciting Print and Packaging industry, for example, then make sure you do plenty of research about the sector, and in particular, find out more about which segment the company you wish to join operates in.
  4. Do your research. Don’t even think about turning up to the interview without doing due diligence on the company that is interviewing you. Read everything, prepare to explain why you would be an asset to them, and of course have intelligent questions to ask (and not just about how much you will be paid, or when you can take a holiday). For more background  read some trade publications, the company website, any press releases particularly concerning recent acquisitions etc. Watch company videos on YouTube which often give an insight into “behind the scenes” within a target company.
  5. Be punctual. Lateness will make a terrible first impression that you can never rectify. Again, research where you have to be, estimate how long it will take to get there – and double it. Leave at least that much time for the journey.
  6.  Look the part. Think about your personal presentation, i.e. wardrobe. What kind of image would the person who gets this job be projecting? If you appear polished, this should help convince the interviewers and help you exude calm, collected confidence. As you arrived early, you will have plenty of time to freshen up.
  7. Don’t criticise other workplaces, or former bosses, as this will be perceived as negative and disloyal.
  8. Expect tough questions. Expect to be asked about how you deal with conflict, and prepare some professional examples that will demonstrate how you can resolve work difficulties – and that doesn’t mean fighting over the last doughnut in the tea room.
  9. Be polite. No matter how anyone on the panel behaves, conduct yourself with poise and courtesy to show them what a classy act you are.
  10. Do your homework. If you bring documents or case studies to support your professional achievements, then make sure they are presented impeccably. Find out how many people will be on the panel and bring copies for everyone, and a couple extra, just in case.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For interview tips and advice please contact us. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1 

 

360-Degree Feedback – Why You Should Be Using It

Feedback is an essential part of business, especially for Print and Packaging businesses that employ large teams who work together. If you want to improve the communication levels in your business, here is everything you need to know about 360-degree feedback – and why you should be using it.

What Is 360-Degree Feedback

360-degree feedback is feedback that comes from many different levels. Instead of one employee receiving feedback from their manager, they would receive feedback from a variety of people, including peers, managers, other workers, customers or stakeholders. This gives more accurate feedback that includes everyone’s needs and opinions, so the employee can significantly improve their performance and skills.

How a Printing and Packaging Company Can Benefit from using it

One of the main benefits of 360-degree feedback is that you can assess an employee’s performance from multiple people’s perspectives. This is very useful, as it is possible that one manager is unaware of an employee’s bad habits, so they may not point them out. However, a co-worker or a customer may be aware of these issues, and 360-degree feedback gives them the chance to air these so that any problems can be solved.

This is especially useful for employees who work in a busy environment, as teamwork and mutual understanding are essential parts of the business

It also gives employees more power rather than just allowing managers to make decisions. This means that employees will feel more valued and appreciated. It also means that they are less likely to have problems in the workplace, as they are able to air their grievances.

How to Prepare Employees 

It is important to discuss the benefits of 360-degree feedback before implementing it, as this means that employees will be fully aware of how it works. You should take the time to state that any feedback will be anonymous, so employees don’t feel worried about giving it, and you should also say that the system isn’t being implemented to make employees feel under scrutiny. It is being implemented to improve the workplace for everyone.

You should also take some time to sit down with the managers to prepare them for the results of 360-degree feedback. Many managers are not used to receiving feedback from the employees that they manage, and so they may feel attacked and worried about any negative feedback that they get. Thankfully, proper training and an anonymous system should remove any worries that your managers have.

Starting 360-Degree Feedback

Once all of the employees have been informed about 360-degree feedback, you can start to implement it. You should set clear rules to ensure that no one abuses the feedback system – for example, you may want to set one day of the week for when employees can leave feedback rather than every day of the week.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here:  https://athena50147.activehosted.com/f/1