Are you listening to your team? You really should be

One of the biggest misconceptions we have about communication is that listening is a passive activity. How many times have we heard someone say, or said ourselves, “I’ll come along to the meeting, but I’ll just listen”? We understand listening is an essential quality of leadership, but most of us don’t know how to listen effectively.

In a marketplace where there is a global war for talent, it’s crucial for organisations to have strong leadership. One of the biggest motivations for team members to resign is because they do not feel heard, appreciated or understood. Here are some of the biggest management blind spots when listening to staff and how to easily fix these issues.

Did you know?

When someone is talking with you face to face about their attitudes or emotions, research shows the most dominant form of communication is non-verbal. Words account for 7%, tone of voice 38% and body language a whopping 55%. While we may consider discussing attitudes or emotions to fall outside of mainstream professional communication, the reality is most one-on-one chats instigated by staff indicate attitude or emotion at the core of what they are saying. Feelings of being overwhelmed are extremely common.

It’s the same, but different

On the surface, nothing much has changed about professional hierarchy structure. Much, however, has changed beneath the surface. Dissatisfied, frustrated employees cite not being heard as a major motivator to look for a new job. Companies need leaders to recognise the importance of caring for their team in order that the business may flourish and succeed. The powerful act of listening transforms workplace culture, creating a harmonious environment, greater respect between team members, increased productivity and employees going above and beyond to deliver results. Focus is undiluted, office atmosphere is calmer, and there are fewer misunderstandings and errors. All because people feel heard.

Listening demands focus

Today’s lifestyle both in and out of the office is distracted, fragmented and dominated by technology. When you give an employee your full attention and time, they feel empowered. Give them the time and space they need to say what they need to say. Be careful not to interrupt or “help” them as they express themselves. Avoid the temptation to fix. Instead, give the person the opportunity and experience of being heard first and foremost. Just this simple act of listening to what someone has to say is effective and empowering. If you cannot contain yourself, don’t interrupt with a statement. Ask if you can offer suggestions.

Another positive way of reinforcing that you have heard what someone has said is asking questions to clarify what they are saying. Again, don’t interrupt, but wait for a pause. When the employee has finished speaking, let them know what you understand from what they have said, then ask if you have understood correctly.

Encourage your team to listen to each other

Listening means waiting before adding any thoughts to what is being said. Take this learning to your team and encourage them to listen to each other. As always lead by example. Creating authentic working relationships built on trust encourages loyalty – we could all do with more of that. Make listening a priority and your team will thank you.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. We promise to listen to the issues you face in your business – hopefully we can help. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

 

Why digital print is a game changer in packaging

 

The digital opportunity in the packaging sector of the printed graphics market is valued at over $10 billion, and with projected growth rates of 14% to 2020, this sector is booming. To keep up, equipment, software, and ink manufacturers are creating innovative tools, unique packaging specific solutions, and chemistry to enable future growth in digital packaging.

Innovation and potential

Digital print’s potential is enormous and already proven to be disruptive in other print segments. Industry leaders are supporting this trend and are pushing their return on investment ever upwards. The beauty of digital is its innovation and power is not exclusive to technology. Digital focuses on harnessing technological prowess with any organisation able to embrace evolution and development as part of its operations.  While digital is already widely accepted in the tag and label sector and the short run pharmaceutical folding carton sectors, of the packaging segment, other segments are ripe for significantly digital adoption in the next three to five years.  Particularly, the packaging sectors of corrugated, narrow web flexible film, and direct to shape (metal and plastic containers) offers the next likely high growth areas for digital.

Consumer experience is everything

The digital evolution continues to offer improved usability. As a result, the importance of a consumer’s experience continues to increase. As consumers’ confidence in digital transformation has grown, they have aligned themselves with brands and products that cater to their ever-evolving needs.  While the initial driver for digital was to enable personalisation, on the fly customisation, short run profitability, and the enabling of quicker and easier design to print campaigns are driving the next growth spurt.  Consumer’s expectations for packaging in the digital bombardment age, is also changing, just as the way millennials see and respond to advertising is changing.

Why is digital print continuing to grow?

In addition to the reasons outlined above, the growth of digital print enables print providers to exponentially improve and increase the services they offer to their customers. In addition, digital empowers innovation and encourages an increase in revenue streams not easily achieved in traditional print methods. It’s expected that digital print will make the most of the high value short runs and provide quicker turnaround times for packaging sectors.

Interesting times ahead for digital technology advancements

Today, there are both electrophotographic (dry and liquid toner) technologies and inkjet ink types of digital.  Toner based systems, such as Indigo, Xerox I-Gen, and Xeikon, have gained an early foothold on the short run tag and label, as well as some folding carton sectors.  More recently, inkjet solutions are being adopted as they can often do more than electrophotographic systems at a lower cost of ownership.  The technology advancements in the inkjet print head, electronics, and ink chemistry has now reached a point of practicality, likely eclipsing electrophotography as early as 2019.  Beyond toner and inkjet are a number of what have to still be referenced as “yet-to-be-proven” digital technologies that, if they really work, will also be very disruptive in the packaging sectors, especially those food related packaging sectors.

Excitingly, the greatest changes expected over the next decade will be in packaging. Sectors that are most likely to employ digital production processes include corrugated (direct to board and pre-print liner), metal decoration (2-Piece, and flat sheet 3-Piece), flexible (films, bags, pouches, etc.), and rigid (direct to container) applications. The folding carton sector also has the potential to grow as digital technologies develop further.

Beyond graphics and packaging

Digital continues to break new ground in all kinds of industrial applications, forging applications including flat and round glass, textiles, ceramics,  tiles, wood, plastic composites, electronics, and 3D. The term “Industrial Digital Printing’ has come to represent a kind of catch-all descriptions for every type of decoration that does not already fit into a known segment or sector.

Better Together

Organisations which recognize the phenomenal growth and potential of digital packaging are often engaging strategic alliances or in joint ventures, sometimes for technology, sometimes for route to market. This approach enables companies to capitalise on a booming market with less risk and faster time to market. These types of partnerships often bring together technology components and brands, as well as system manufacturing and customer facing solutions to help drive the industry faster into the digital age.  Some examples include  companies such as: Xerox with Impika, Fujifilm working with Heidelberg, and Xerox( Primefire 106), KBA with their own subsidiary Kamman (Direct To Shape) and new projects with Landa (S10 automation) and Xerox, Komori and Landa (Impremia NS40). Flint Group have acquired the Xeikon business in a key strategic move.

On-demand printing

On-demand printing reduces waste and also means the latest design, product information or alterations to components do not create unnecessary clutter such as superfluous records. Electrophotography and inkjet’s continual evolution and development mean that on-demand printing is possible for the packaging industry. Specialised detail such as packaging specific to a particular region, demographic or specific interest is now a practical reality for the packaging sector. Exactly where in the supply chain that the printing is happening is also changing with Digital evolution.  Digital printing near or actually in-line with the packaging converting process is also a trend, further shortening the turn-around time for a package to market while offering the flexibility only digital can offer.

There’s no doubt about it. The inclusive effects of digital development, particularly on the consumer, has changed the way in which the market interacts with packaging. Everyone wants to jump aboard this rapidly expanding sector, flourishing beneath digital technology’s ingenious gaze.

Athena Executive Search specialise in recruiting in the Print and Packaging sectors across Europe. We are excited about Digital Print and recruit for companies at the cutting edge of this sector. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

 

How to attract passive candidates

One of the main pressures bearing down on Print and Packaging organisations around the world is satisfying the constant demand for talented staff. It’s unrealistic to expect the most talented candidates to be looking for a new role at the same time you are hiring. Often the most talented candidates are happily engaged in employment elsewhere.

We call these candidates “passive candidates”. A passive candidate is someone who is employed and not looking to change their job, but who may be open to being approached. Approximately 45 percent of the current workforce are considered passive candidates who are happy to have discussions – with the right people. Let’s examine the most effective methods of attracting passive candidates.

…it’s who you know

Using an in-house employee referral programme is one of the most effective methods of recruiting passive candidates. An employee referral programme also increases in-house talent retention, because existing staff are actively promoting the company to friends, family and networking contacts. Passive candidates respond well to referral programmes, in no small part due to the credibility of their in-house contact. Also find a good specialist recruiter who knows your sector and has a good network. They will be an invaluable source of passive candidates if they have authority in their marketplace and will give you access to the very best passive candidates.

Strong branding

One of the first things approached passive candidates will do is Google your organisation and look you up on social media. Make sure your recruitment page is up to date, easy to navigate and shares the strength of your branding and company culture. Your recruitment page also needs a clear call to action, and your current career opportunities must be easily visible. Remember, talented candidates are looking for more than an attractive remuneration package. They’re looking for a company they connect with. Updating your social media feeds with information about company culture and branding creates a dynamic landing platform for the passive candidate when they look you up.

Trust is everything

Professional discretion and rock solid reliability will ensure a passive candidate discusses their possibilities with you in greater depth and detail. It can be stressful discussing a possible – and unexpected – new career opportunity. Make it clear to your candidate up front that you’ll never ring or email using their current work contact details, and you are of course happy to meet and interview outside normal working hours.

Network, network, network

A clever on-going, strategy is to ensure that you attend networking events and build up a steady stream of passive candidate contacts, to be used at a later date. It’s good policy to network whether you are recruiting for a particular role or not. If you use networking as a long range plan of action you build contacts slowly and establish trust with each of your candidates. Professional networking sites such as LinkedIn are a great way to stay in touch.

Know your candidates

When you find an ideal passive candidate, make sure you do your homework. Taking the time to research a candidate properly is worth its weight in gold. It’s extremely flattering for a passive candidate to be approached, particularly with some visible progress already made into understanding their current circumstances.

First impressions are powerful. If you want to win the war for talent in the Print and Packaging sectors, carefully thought out strategies such as these make all the difference.

Athena Executive Search. If you are serious about attracting and retaining the best talent in the Print and Packaging sectors Athena can help. Our 7 Step Recruiting System is designed to ensure that you can recruit and retain the top 15% of candidates in the Print and Packaging market, candidates who are motivated by much more than money. We work in partnership with our clients to fully understand their requirements and ensure that newly recruited staff are joining for the right reasons and looking to develop a long-term career.

Book in for a Client Discovery Call today by clicking on this link https://athena-executive.acuityscheduling.com/

How to improve your work productivity

Productivity is the place where smart planning meets concentrated effort. To some, this place is nirvana: a productivity paradise they have long heard of but do not expect to visit anytime soon. There’s too much to do. To others, productivity is a practical process available to all, provided that you’re prepared to chip in a bit of discipline and effort. We believe in the latter ethos. Productivity is a simple and straightforward process. We just need some coaxing to change our thinking as to how to eke out the best from ourselves at work.

Move!

You almost certainly know that sitting for most of the day damages your health. Research has proved that sitting for 8-10 hours every day without moving around in between causes heart attacks. What does this have to do with productivity we hear you ask? Your energy levels are reduced because you’re not moving around. If your energy levels dip, your concentration levels take a hit. If your concentration is impaired, your decision making isn’t what it could be. Productivity isn’t about how many hours you sit at your desk. Productivity is what you achieve without ruining your health.

Disconnect

In America alone 12.2 billion hours are collectively spent scrolling social media sites. The approximate cost of these diversions in productivity terms is approximately $650 billion per year (that’s about $4,452 per person).

Constantly switching between the task at hand to quickly check your social media feeds impairs your focus levels. While this may not affect you initially, you’ll discover its crippling effects when circumstances demand you focus for an extended period. Monitor your scrolling time. You’ll be happier, have more energy and will notice the world around you again. TV watching is another culprit. As they say, no empire was ever built watching TV. Discipline yourself to one show per evening, and notice how your concentration levels improve.

Think about what you want to achieve and look at how you are realistically going to achieve it. The temptation to escape by watching TV is real, we know, but the advantages and rewards when you resist the urge and get on with going for that swim, walk or catching up with some reading are remarkable.

Plan

Before you leave the office for the day, plan your tasks for tomorrow. Writing a to do list of what you want to get done focuses your mind. When you leave the office you are confident of what needs to be done when you return. Overnight your mind has some time to itself (because you’re not slumped in front of the TV) and, after a while, you’ll start having good ideas. You might find yourself doing some background reading or brainstorming on your commute to work.

You were right all along

Forget multi-tasking. Research has confirmed what our frayed nerves have been trying to tell us: we cannot complete multiple tasks simultaneously. The old rule of “one thing at a time” is back and we’re all more productive because of it.

The key to productivity is working smarter, not harder. You know what you need to do. Far from being a grind, being productive increases positivity, wellbeing and guarantees success. Go for it!

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

 

Ace that interview and get the job

You are impeccably dressed, well researched and rehearsed, on time and waiting in reception before you are called in to interview. You know what to do. This isn’t your first time. But still, you’re nervous. You want to make a great first impression. And, right there, your nerves have caught you in their butterfly spin. We’ve got some insider tips showing exactly what goes into making a great first impression to focus your thoughts the next time you are waiting in reception.

The power of a first impression

It’s a scientific fact that human beings make decisions about strangers in the blink of an eye. Literally. We spend the next three seconds completing our opinion, around our perception of personality and competence. Once that decision has been made it is nigh on impossible to change it. The psychological advantage of making a strong first impression is significant; if you later make a mistake, you are most likely given the benefit of the doubt. There’s not a lot we can do to change these facts. We are funny creatures.

What influences first impressions?

This is where you can make a difference. Consider that the bulk of our communication is non-verbal. While it’s important to prepare what we would like to say, our body language is far more influential than the words we choose.

Make sure your gestures and body movements are congruent with what you are saying. For example: don’t describe a challenging situation where you had to fire an employee while smiling. While you might smile out of nerves or a desire to please your interviewer, the strong message you send is confused. Likewise the classic example of avoiding eye contact. It’s considered a negative gesture. You might feel intimidated, which is reasonable at a job interview, however what you are communicating is weakness.

Keep your body language open and relaxed. Communicate that you’re prepared and ready for the interview: you want to engage. Your tone of voice is another powerful influence. One way to settle your tone is to take a few deep breaths, making sure you breathe right into your stomach. A classic mistake is keeping the breath in the chest area which means your shoulders are hunched up and your breath trapped. Breathe deeply and your register will drop from its nervous higher pitch, down to its natural tone. Your tone of voice delivers your message – make sure it’s in your voice. Remember there are two factors at play here: the words you use and the way in which your message is received. Focus on your delivery.

Make a connection

Be kind and courteous to everyone. Think about how difficult it is to interpret someone’s behaviour and message when they are distracted. Any good interviewer will ask the receptionist, security guard and anyone you may meet on the way to interview what their first impression of you was. Make a conscious decision to switch on the moment you leave home.

Give your nervous energy something to do. Enthusiasm generates confidence. Allow yourself to be enthusiastic, confident and happy. Allow? Yes. Nerves have a sneaky way of imprisoning us in slightly robotic behaviour. Be authentic, enthusiastic, humble and kind. Allow yourself to shine.

Athena Executive Search specialise in recruiting in the Print and Packaging sectors across Europe. For more advice on interview technique please get in touch. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

Counter offers – the truth

 

Most of us know the hard and fast rule: never accept a counter offer. We may also be aware of the statistic warning us that 80 percent of those who accept a counter offer will leave the company within six months. But do we understand why? We explore the simple truths waiting to be discovered beneath the thin veneer of flattery that is the counter offer.

The journey to leave

If your current employer is going to make a counter offer, it will be at the point at which you have been through the process of finding and committing to another job. It’s safe to say at this stage of your career that you understand the challenging questions that you must ask yourself in making a decision that works for you and your career. The process of deciding to leave an organisation is never straightforward, even when your circumstances seem black and white. Your journey to leave was peppered with pros and cons, and culminated in a clear understanding as to why a new job is the answer for you. You have explored every avenue to double and triple check that there is no way forward in your current role. You’ve done your homework and made your choice.

If only…

Receiving a counter offer can feel confusing. It may even feel flattering to receive an offer, often generous, and glowing praise to entice you to stay. Don’t be fooled. Be flattered, allow yourself that, but don’t be fooled. See the situation for what it is, not what you wish it could be. There is a crucial difference between these two trains of thought. One is grounded and pragmatic. The latter is a final attempt at fixing what you have already decided cannot be fixed.

Coulda, woulda, shoulda

The harsh truth is, any employer whose first response to your resignation is to throw money at the situation, is not looking after your best interests. It’s too little, too late. You may want to believe that they have your best interests at heart, in addition to the best interests of the company, but this is highly unlikely. Here’s why. Just as annual appraisal conversations shouldn’t hold any surprises for either party if you’re working properly together, a reactive counter offer highlights everything that isn’t working about your relationship with this company.

Play your cards

After careful consideration, you chose to leave. Why would an offer of money change your mind? The truth is, if you were unhappy with your remuneration package, or the hours you were working, or the length of your commute, or the monotony of your workload, you would have negotiated a better situation for yourself. You chose not to. You committed yourself elsewhere, and that process was hard work. You evaluated your situation carefully. You have found a better environment more suited to your needs. Do not be dazzled by offers of money at the eleventh hour. The underlying truth to a counter offer is that your current organisation is faced with having to replace you. And they don’t want to do that.

Leaving a company is a commitment to yourself and your career. Don’t give up: stay true to the decisions you have made and go for it.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

 

Why changing jobs is often your best option

The concept of successful careers on a single track over a dedicated 25 year period is now largely regarded as myth. Today’s primary rule for success is to step outside your comfort zone. If you want a purpose-driven and successful career in which you actively participate, you will need to know when to take a calculated risk. Let’s examine the reasons why changing your employer breeds professional success – if you know what you’re doing.

Think. Don’t panic.

We understand you’ll come across organisations which do not hire candidates with a track record of shorter term roles; some companies include tenures as long as two to three years in their hiring rules. Consider the cautious culture behind this policy. Is this a culture in which you believe you can flourish? This example of strategic thinking encourages you to take into account a company’s philosophy and personality and ask yourself: is it the right environment for you?

Tunnel vision be gone

Every committed employee, regardless as to their pay bracket, knows the feeling of disappearing inside an organisation’s world. It’s easy to lose sight of the rest of the industry as you settle into your company’s working environment. Try and keep an eye on what’s going on across the industry, particularly in leadership roles. When you change roles, you reconnect with your industry – and the global big picture.

Can they give you what you need?

In scouting for a new professional home, ask yourself what the company is doing. What’s their growth rate? It’s important – and healthy – to evaluate your potential employer. You want to be as certain as you can be that they can match your development needs as closely as possible. Changing roles encourages this style of leadership thinking: evaluating a challenge with clarity and asking important questions.

By continuing to explore your industry beyond your current working environment, you continue to develop and grow, all the while refining your leadership skills.

You’re worth it

The challenge of establishing your value with your employer is one that enriches all of us. For some, the process is a leap outside their comfort zone. Your ability to embrace the exploration of new horizons over potential professional stagnation will drive the career satisfaction you seek. In taking an active role in establishing your professional worth, you become ever more adept at negotiating value. This is a crucial skill for every successful leader to have at their disposal.

No guarantees

The contemporary workplace values skilled, experienced workers who think outside the box to keep pace with the ever-evolving digital landscape. The modern workplace is a vibrant, transitory environment focused on attracting talented team players. No employer today can guarantee you job security for life. Consider how you are going to remain – or even become – a relevant, dynamic and empowered voice in your industry.

In considering your position in the trajectory of your career, you’ll orientate yourself more accurately if you determine what you have contributed. Clarity and understanding around your contribution reveals a great deal about where you are going professionally. A role in which you are complacent and mechanically performing functions is a job. A role where you negotiate, strategise and challenge yourself is a career.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. Please get in touch if you are contemplating a career move or looking to recruit. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1

10 Interview mistakes, avoiding them, and how to dazzle the interview panel

So your CV has fought its way to the top of the pile, and you have been selected for an interview. Congratulations – it is a tough job market out there. But after drinking the champagne and jumping around the room, it is time to get to work and prepare yourself. You will need to put in some work if you want to ace that interview.

  1. Be authentic. Trying to be anything else is exhausting and they will find out eventually anyway. Lying, or attempting to be something you really aren’t will result in a disconnect that will probably alienate your interviewers as well. Just don’t do it – it is too easy to do background checks.
  2. Refresh your memory about what the job is, and why you said you would be good at it. Think of examples where you have solved problems or added value in a situation that you can relate to the job you want.
  3. Preparation is everything, so do more research. If you want a position in the exciting Print and Packaging industry, for example, then make sure you do plenty of research about the sector, and in particular, find out more about which segment the company you wish to join operates in.
  4. Do your research. Don’t even think about turning up to the interview without doing due diligence on the company that is interviewing you. Read everything, prepare to explain why you would be an asset to them, and of course have intelligent questions to ask (and not just about how much you will be paid, or when you can take a holiday). For more background  read some trade publications, the company website, any press releases particularly concerning recent acquisitions etc. Watch company videos on YouTube which often give an insight into “behind the scenes” within a target company.
  5. Be punctual. Lateness will make a terrible first impression that you can never rectify. Again, research where you have to be, estimate how long it will take to get there – and double it. Leave at least that much time for the journey.
  6.  Look the part. Think about your personal presentation, i.e. wardrobe. What kind of image would the person who gets this job be projecting? If you appear polished, this should help convince the interviewers and help you exude calm, collected confidence. As you arrived early, you will have plenty of time to freshen up.
  7. Don’t criticise other workplaces, or former bosses, as this will be perceived as negative and disloyal.
  8. Expect tough questions. Expect to be asked about how you deal with conflict, and prepare some professional examples that will demonstrate how you can resolve work difficulties – and that doesn’t mean fighting over the last doughnut in the tea room.
  9. Be polite. No matter how anyone on the panel behaves, conduct yourself with poise and courtesy to show them what a classy act you are.
  10. Do your homework. If you bring documents or case studies to support your professional achievements, then make sure they are presented impeccably. Find out how many people will be on the panel and bring copies for everyone, and a couple extra, just in case.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For interview tips and advice please contact us. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1 

 

360-Degree Feedback – Why You Should Be Using It

Feedback is an essential part of business, especially for Print and Packaging businesses that employ large teams who work together. If you want to improve the communication levels in your business, here is everything you need to know about 360-degree feedback – and why you should be using it.

What Is 360-Degree Feedback

360-degree feedback is feedback that comes from many different levels. Instead of one employee receiving feedback from their manager, they would receive feedback from a variety of people, including peers, managers, other workers, customers or stakeholders. This gives more accurate feedback that includes everyone’s needs and opinions, so the employee can significantly improve their performance and skills.

How a Printing and Packaging Company Can Benefit from using it

One of the main benefits of 360-degree feedback is that you can assess an employee’s performance from multiple people’s perspectives. This is very useful, as it is possible that one manager is unaware of an employee’s bad habits, so they may not point them out. However, a co-worker or a customer may be aware of these issues, and 360-degree feedback gives them the chance to air these so that any problems can be solved.

This is especially useful for employees who work in a busy environment, as teamwork and mutual understanding are essential parts of the business

It also gives employees more power rather than just allowing managers to make decisions. This means that employees will feel more valued and appreciated. It also means that they are less likely to have problems in the workplace, as they are able to air their grievances.

How to Prepare Employees 

It is important to discuss the benefits of 360-degree feedback before implementing it, as this means that employees will be fully aware of how it works. You should take the time to state that any feedback will be anonymous, so employees don’t feel worried about giving it, and you should also say that the system isn’t being implemented to make employees feel under scrutiny. It is being implemented to improve the workplace for everyone.

You should also take some time to sit down with the managers to prepare them for the results of 360-degree feedback. Many managers are not used to receiving feedback from the employees that they manage, and so they may feel attacked and worried about any negative feedback that they get. Thankfully, proper training and an anonymous system should remove any worries that your managers have.

Starting 360-Degree Feedback

Once all of the employees have been informed about 360-degree feedback, you can start to implement it. You should set clear rules to ensure that no one abuses the feedback system – for example, you may want to set one day of the week for when employees can leave feedback rather than every day of the week.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here:  https://athena50147.activehosted.com/f/1

The cost of making a poor hiring decision

Poor hiring decisions are a real threat to companies operating in today’s competitive market. Recently one of the UK’s leading job sites publishing its findings following a survey of 200 recruiters. The study focused on how poor hiring decisions affect companies. The fact is, bad hires are costing your business money with each poor decision estimated to cost £15,000 and much more for senior hires. The bad news is the crippling long-term effects of poor hires, but the good news is that everything can be fixed if you know what to look for and how to lead your recruitment process towards better days. Here we share some insights into how you can avoid making bad hiring decisions for your organisation.

Strategy is everything

The advantages and necessity of a crystal clear recruitment strategy are well documented. We’ll say it again anyway: you must develop a clear recruitment strategy to avoid making poor recruitment decisions. Research confirms that if you don’t have a solid recruitment strategy you risk 44.4% higher staff turnover, 22.2% financial losses, 16% decline in productivity, 8.3% lowered staff confidence and 6.9% negative branding for the business. Note that in addition to threats to the business success, there is also the pernicious issue of low staff morale to navigate.

Significant sums of money are invested in securing talent for your company, and a lot of that money is lost. In fact, 66.1% of recruiters say they’ve lost a large sum of money on poor hires; 19.5% confess they’ve lost between £15,000 – £30,000 and 14.4% confirm they’ve lost over £30,000. With competition for recruiting the best talent set to intensify, your company cannot afford to make bad hiring decisions.

Screen with purpose

Careful and focused screening of candidates needs to be introduced at the interview stage. The harsh reality is that people are being hired for roles they cannot do, or in some cases they may be taking advantage of the opportunities available and defrauding the company. Not only are these costly errors internally but they can also cost your company dearly in negative press.

Screen your candidates thoroughly, making absolutely sure there are no lurking convictions or exaggerated CVs and skills rendering them incompetent for the role. While the pressure to hire the best talent is real, make sure you’re not rushing candidates through the hiring process.

Welcome with support

After attentive screening and interviews, the recruitment process is far from finished. As we have previously emphasised, your recruitment process must culminate in carefully designed onboarding. Make sure that you continue to observe and engage new hires during your onboarding process to ascertain their personality and suitability for your company culture. Some candidates are economical with the truth because they want a job; it’s your job to make sure an informed decision is made prior to offering a candidate a role.

Think about it

It’s important to appreciate the damage poor hiring decisions inflict upon an organisation. For example, the last thing you need is a poor hire taking to social media to complain. You may find desirable candidates decline to be interviewed as a result of the negative press on social media channels.

Recruiters cannot afford to be complacent or careless. Given current pressures and circumstances, that’s exactly the impression that poor hiring decisions can create.

Athena Executive Search specialise in recruiting senior leadership positions in the Print and Packaging sectors across Europe. For access to more articles on industry topics, recruitment and retention strategies, and our upcoming webinar series with industry thought leaders please subscribe here: https://athena50147.activehosted.com/f/1